Contact Support
General Questions
RMA Request
Sensor Selection & Placement
Have a question? We’re here for you! Be sure to check out our knowledge base first to see if you can find the answer to your question there. Or please feel free to reach out to our customer support team anytime at:
Email: support@rjginc.com
Phone: +1(231) 933-8170 Or Toll Free: +1(800) 472-0566
Or complete the form below:
For calibration, repairs, or evaluation please contact us by completing the form below, emailing us at support@rjginc.com, or calling us toll free at +1(800) 472-0566.
To better understand the issue, we may wish to follow up with you prior to issuing an RMA. This often allows us to find a resolution without the need for the product to be returned for evaluation.
Warranty: RJG® warrants RJG® eDART® products for one (1) year from the date of shipment to be free from defects of material and construction. RJG® warrants RJG® sensor products for three (3) years from the date of shipment to be free from defects of material and construction. This warranty is the only warranty applicable with RJG®. It supersedes and extinguishes any other warranties, oral or written. There are no warranties of merchantability or fitness for a particular purpose, expressed or implied. RJG®’s sole and maximum liability under this warranty shall be to replace or repair (at RJG®’s factory) any RJG® products that fail to conform to this warranty, F.O.B. Traverse City, Michigan, USA. In no event shall RJG® be liable for any incidental or consequential damages.
We are happy to help with any sensor questions you have, including which sensors are best for your application, where you should place them inside your mold, or any other sensor-related topics you’d like to know more about.
To contact us directly, please call us at +1(800) 472-0566 or fill out the form below.