Applies to: eDART®, Version 9, Version 10, eDART® System Utilities

Required: PC with Ethernet Port or adapter, Crossover Cable, Administrative Privileges to Change PC Ethernet Properties

Warnings: Please follow your company’s IT Administrative Security Protocols when making changes to a PC’s Ethernet Adapter’s settings.

Description: This guide is to show how to connect an eDART system to a PC where a user would utilize RJG System Utilities Software or apply updates to an eDART System directly. This will pertain to the RJG® Data Extractor, RJG® “Analyzer Tool,” and “eDART® Locator” Tool, eDART System update installer’s.

• For version 9.X.X eDART System’s, retrieve the eDART System’s IP Address and Subnet mask before attempting next steps. On the eDART System’s screen, select the QNX button near the lower left-hand corner, select “Configure eDART.” 

• For version 10.X.X eDART Systems, retrieve the IP Address and Subnet Mask by selecting the Settings button near the top right of the eDART System’s screen. Select the “Configure eDART” button, then select the Network tab.

• Plug a crossover cable from a PC to the eDART System’s Ethernet port.

• For Window’s Users, navigate to the PC’s settings, and select the “Ethernet” option to open the Ethernet Settings. Select “Change adapter options.”

• Select and Right Click on the Ethernet Adapter that the cross over cable is connected to and select Properties

• In the Ethernet Properties Window, Select the option “Internet Protocol Version 4 (TCP/IPv4) to highlight, then select the Properties button.

• In the Internet Protocol Version 4 (TCP/IPv4) Properties window, select the “Use the following IP address” button.

• Type an IP Address that has the same first three sets of numbers. Then the last set will be a different number to allow both the PC’s NIC’s IP Address and eDART Systems IP Address to communicate properly
  • For example, if the eDART systems IP is 10.7.10.10, you will want to assign the PC’s Ethernet’s IPv4 IP Address to 10.7.10.15.

• Type in the same Subnet Mask as the eDART Systems Subnet Mask and select “ok” on the PC’s Ethernet Properties Window.

• The PC should now be successfully configured and connected to the eDART System. This should now allow the eDART system to be seen by the RJG System Utility applications such as eDART Locator, eDART Data Extractor, eDART Update Installers, etc.
  
  

RJG Technical Support
800-472-0566
support@rjginc.com

Applies to: eDART Version 9.X.X & 10.X.X
Required: Network Connection; RJG Inc Website Login Account; Access to the RJG eDART Data Manger (EDM®), Windows Administrator Privileges

Description: This is a guide on how to update the software for version 9.X.X and version 10.X.X. eDART® systems. If attempting to update an eDART® System with a direct Ethernet/Crossover Cable connection using a non-server PC, please refer to the RJG Knowledge base Article “How to Connect an eDART® System to a PC” prior to the eDART® System software update process.

Note: Prior to updating the eDART® System software, stop the job on the eDART® System to ensure a clean installation occurs. If an eDART System is controlling any areas of an Injection Molding Machine, V-P Transfer, Valve Gate Control, Part Sorting or Reject Control, etc. Stop the Machine before stopping the job on the eDART System

• For version 9.X.X eDART® Systems, retrieve the eDART® System’s currently installed software version before attempting next steps. On the eDART® System’s window, select the main menu button towards the bottom of the screen, then select “Software Version”. See Figure 1 below.

• For version 10.X.X eDART® Systems, retrieve the eDART® System’s currently installed software version before attempting next steps. On the eDART® System’s window, select “Settings” towards the top right of the screen, then select “About”. The Software Version will be displayed towards the bottom of the window. See Figure 2 below.

• Download the eDART® System software updates from https://rjginc.com/software-downloads/ to an area on the PC that is easily accessible (Downloads Folder, Desktop, etc.) and unzip the folder.
  • Note: Please refer to the eDART® Software descriptions on the RJG Website to ensure a previous update is not required prior to applying the newest update. This will ensure that current update being applied to the eDART® System installs correctly to avoid any potential issues that may occur on the eDART® System itself. Please reference Figure 3 for an example.

• Prior to running the software update on the eDART® System, acquire the IP Address from the eDART® System Configurations page. (See Figure 4 for 9.X.X and Figure 5 for 10.X.X eDART® Systems.)

• After acquiring the IP Address of the eDART®, open the unzipped folder of the eDART® Software update on the PC it was downloaded to. Select the program file “edart_installer.exe” (Version 9.X.X) or “edart_installer_new.exe” (Version 10.X.X) and open it. See Figure 6 below.
  • Note: If the Windows Defender Firewall Window appears, click “allow access” to avoid seeing this prompt for additional updates.

• The “eDART® Installer” window should open, and display a list of IP addresses for the eDART® Systems connected to the network. Select the IP address of the eDART® System for the software update, then select “Start Install”. See Figure 7 below.
  • Note: If the eDART® System does not appear in the in the list of available eDART® Systems to update, Add IP address will have to be entered manually as shown in Figure 7 (yellow box).

• In the “eDART® Installer” window, wait until the “Success” or “Reboot Required” message appears. Exit out of the eDART® Installer window. See Figure 8 below.
  • Note: If the eDART® Installer window displays a failed message, contact RJG Technical Support for troubleshooting.

• Reboot the eDART® System for the update to apply. See Figure 9 for software version 9.X.X, and Figure 10 for software version 10.X.X.
  • Give the eDART® System a few minutes to reboot before accessing the eDART® System software again. The eDART® System may reboot multiple times during this process.

• Once the eDART® System is fully booted, verify that the eDART® System software version has been updated. See Figure 11 below.

RJG Technical Support
800-472-0566
support@rjginc.com